As a salon owner, you realize that physical damage to your operation can cost you and your staff money as well as time to rebound. While it is not realistic to completely shield your business from damage, there are steps you can take to reduce the likelihood of this happening.
Here are some common events that salon owners can face.
Many of these are electrical fires and one thing that a salon owner can do is have the electrical equipment inspected and maintained by a licensed electrician. They can be found through the National Inspection Council for Electrical Installation Contracting (NICEIC) or the Electrical Contractors Association (ECA). Wires and electrical equipment that is damaged or faulty should be repaired immediately.
UK businesses maybe a victim of arson at one point or another. There is no way to predict who or when a person will intentionally set fire to a salon but one measure of protection would be to keep flammables away from the building, if possible.
This means removing cardboard, flammable items (like containers that may have chemical residue) and paper away from the building. Bins that contain flammables should not be kept outside and it is important to make sure that the outside premises are kept clean always.
Secure property with fences and locked gates – also be cautious of which staff members are allowed access. Do not ignore vandalism or any other damage to the property and make repairs immediately. Even if it’s graffiti, have it removed as soon as possible.
If you or your staff smokes, you may want to designate a specific area away from the building. It would even be a better move to have ashtrays with metal tops installed that are emptied at the end of each day.
Since storage can be at the root of many salon fires, taking these precautions should make a difference in keeping your property safe –
- By using fan heaters or fluid radiators, this is a safer alternative to portable heating systems or those with heated surfaces.
- Store chemicals and basic hair care products, like shampoos and conditioners, according to manufacturer’s directions or keep away from heat when not in use.
- Return all hair care products and treatments to storage area at the end of the day.
- Keep towels away from heating units as they can cause fires.
You and your staff can reduce chances of having fire damage and injuries by –
- Having a fire risk assessment performed on your salon. Even if your business is small it will not only help but is mandatory, in some cases.
- Initiate fire drills as often as necessary
- Make sure that fire escape routes are accessible
- Assign evacuation tasks to each of your employees
Handling Natural Disasters
While you may have a good fire prevention protocol in place, protecting your salon from natural disasters is another story. However, you can be proactive in making sure that your business does not suffer too much damage.
By contacting your local government agency, you can find out whether your business is in or near a flood zone. If so, you should create a plan of action that details what steps to take so there is minimal damage. It is recommended that you go over this plan with your staff and practice whenever possible. You should also take to the time to assign duties so in case of an alert, everyone will be aware of the role they play in saving the salon from total destruction. To get started on creating a plan, you may contact the Environment Agency and request a copy of their Flood Pack. The number is 0845 988 1188 or visit their website at http://www.environment-agency.gov.uk. You may also find a use guide on this website, click here to view.
By cleaning nearby gutters and blocked pipes, you can save yourself a great deal of expense that can result from flooding. It is also a good idea to have routine inspections of walls, the roof and any parts of the property that have the potential to be damaged during a natural disaster.
While rain itself does not bring serious harm, the combination of winter cold and pipes that are not working can bring trouble. Have pipes checked out before the winter months hit so that leaks and other problems can be remedied. If possible, you may want to consider having rooms insulated and make sure that a frost-state has been fitted on your central heating system. If you plan on closing your shop for a few days, you will want to drain the water system and shut off water at the stopcock.
Though most salons are not a primary target for most robbers, many do have money as well as products taken. Do not be naïve about what may or may not happen in your salon.
For one, it is best to not keep cash on the premises. At the end of close, all profits should be kept out of sight and inside a safe approved by the Loss Prevention Certification Board (LPCB). Leaving the cash register empty will throw would-be robbers off-track. If you use a computer, have high-end equipment or popular products, these should be stored away from view when salon is closed. It may be a better idea to lock them away at the end of closing.
By installing locks that have been approved by the British Standards (they have a kite-mark for authenticity) and in compliance with BS3621, you can protect your salon. Access control locks may be a wise investment since they are not as easy to pry. Protect windows by having bars, grilles or steel shutters installed.
If you choose to go with an alarm and/or close-captioned television (CCTV) as part of your security system, make sure that the person installing them is registered with the Alarms Inspection Board or National Security Inspectorate.
Knowing how to spot potential risks and routine staff training go hand-in-hand when it comes to preventing accidents inside your salon – and many of these steps are very basic.
- Spills should be cleaned immediately and signage in place to let others know it is a slick area.
- Cracks and other floor damage should be repaired immediately.
- Arrange furniture and equipment for foot traffic.
- Always keep your salon neat and orderly.
- Train staff on handling trip and fall accidents that occur inside the salon.
- Always have a first aid kit on hand for all employees to use
You can be proactive in electrical issues by having routine inspections done by a licensed professional. Make sure that you and your staff use electrical equipment for its designated purpose.
You and your staff should always practice preventative measures when dealing with clientele. For one, you want for them to be as comfortable as possible so that they will return.
- Always wear latex to protect skin from chemicals and most hair products.
- Ask new clients about any allergic reactions they may have to certain chemicals or products.
- If they are not sure, do a patch test before applying product.
- Make sure that you get approval from the client before using any product that may present a risk.
One of the best investments you can make in your salon is to have an insurance policy that will cover your assets in the case of an accident, criminal activity or other unforeseen event.
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