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Blackberry handsets with Vodafone plagued with issues – RIM investigates

If you own a Blackberry handset such as the 9360 Curve or 9900 Bold Touch and if your network operator is Vodafone, you are sure to have noticed issues plaguing the handset. RIM (Research In Motion) says that it is investigating the issues.

In a statement sent to CNET UK, the Canadian firm said, “We are currently experiencing a BlackBerry service issue impacting some users in Europe, Middle East and Africa.

“All relevant support teams are working to resolve the issue.”

On RIM’s Twitter account, the company said it is “investigating’ these issues. It also reveals that the issues seem to only be affecting Vodafone customers.

Sadly, RIM failed to explain which services were affected by the outage. The outages started at 8am today, The Telegraph reports.

Now, it seems the issue has been fixed. RIM said, “Our apologies to any customers impacted by the BlackBerry service issue today. We can confirm that services have been restored and are now operating normally.”

If you’ve had a Blackberry handset for a while, you must be accustomed to outages. Last year, Blackberry services went down for a week. Blackberry users were unable to access their emails, internet services, or launch the BBM (Blackberry Messenger).

Resolved or not, the issue is hurting the RIM. It’s no secret that the Canadian firm is in trouble, and issues like this make the brand unattractive. Furthermore, the timing couldn’t have been worse.

Apple has officially released the iPhone 5. Shoppers, who have pre-ordered the handset early, will get their hands on the new iPhone today. People who pre-ordered late will have to wait for three to four weeks. Apple fans have also flocked to Apple stores in droves, queued for hours waiting for their turn to purchase the new iPhone. Blackberry users who are sick and tired of these issues may end up with iPhones as well.

Sick and tired of issues plaguing your Blackberry handset? Let us know through a comment.

For more on this story, click here. For more deals on Blackberry handsets such as the 9900 Bold Touch, click here.

About Andrew Ramsey

Andrew has been involved within the mobile phones industry for over 10 years, from operating within the high street retail sector, business to business sales and management through to present day online mobile phones news and price comparison.
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